Zoom AI Receptionist Pricing: Virtual Agent and Zoom Phone Costs
Zoom AI receptionist pricing explained: $29.99 for 100 minutes on any phone system, or $0.25 a minute on top of Zoom Phone. See which route fits your call volume.
RingCentral’s AI Receptionist, usually shortened to AIR, has one of the lowest starting prices on the market. The number on the page is real. What it buys is 100 minutes, and most of the cost for a working business sits in what happens after those minutes run out.
These figures are from RingCentral’s own pricing page, checked in October 2026.
| Option | Starting price | Minutes included |
|---|---|---|
| Standalone, works with any phone system | $49 a month | 100 |
| Add-on to a RingEX phone plan | $39 a month | 100 |
Extra minutes are $0.50 each on a pay-as-you-go basis, billed in 30-second blocks and rounded up. RingCentral also sells larger minute bundles, but those prices are not on the page. There is a 14-day free trial. Source: RingCentral AI Receptionist pricing.
If you take the add-on route, the RingEX seats themselves are a separate monthly cost per user.
If your calls average three minutes, 100 minutes is about 33 calls. For many shops that is one busy week.
Here is the standalone plan at three volumes, using the published overage rate:
| Minutes used | Plan | Overage | Monthly total |
|---|---|---|---|
| 100 | $49 | $0 | $49 |
| 400 | $49 | 300 x $0.50 = $150 | $199 |
| 1,000 | $49 | 900 x $0.50 = $450 | $499 |
Ask about bundles. If you expect to use more than a few hundred minutes, the pay-as-you-go rate is the wrong number to plan around. Ask RingCentral for the bundle pricing in writing before you start the trial.
AIR is self-serve. You point it at your website, FAQs and documents, and it learns from those. RingCentral’s own line is that no IT support is needed. That is a real advantage if you want to be live by the afternoon.
It also means the upkeep is yours. When your hours change, when you add a service, or when callers keep asking something it gets wrong, someone on your team has to notice and fix it.
AIR answers calls and can send texts. RingCentral’s page does not list web chat, WhatsApp or social messages for this product.
HiBell is a managed service. Our team builds the agent with you, connects it to your calendar and systems, reviews real conversations and keeps improving it after launch. It covers calls, web chat, WhatsApp, Facebook, Instagram and SMS, so a customer gets the same answer wherever they reach you.
You start with a free 30-day managed pilot, and usage and any phone or third-party costs are confirmed with you before launch. If you are weighing self-serve against managed, managed AI vs doing it yourself walks through the trade-off, and the hidden costs of AI voice agents covers what per-minute pricing leaves out.
RingCentral lists AI Receptionist starting at $49 a month as a standalone product and $39 a month as an add-on to RingEX. Both include 100 minutes.
Pay-as-you-go overage is $0.50 a minute, billed in 30-second increments and rounded up. Larger minute bundles exist but their prices are not published.
No. The standalone version is sold to work with any phone system. The lower $39 starting price applies when you add it to a RingEX plan.
See HiBell on your own calls with a free 30-day managed pilot.
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