Lead intake
Answers service and pricing calls, identifies the property need and captures the details required for a useful next step.
Managed AI agents for exterior contractors
When the storm hits, every serious lead deserves an answer.
HiBell handles calls, web chat, WhatsApp and social messages for roofing, siding, windows and doors companies. We qualify the job, book the estimate, keep customers informed and transfer urgent opportunities to your team.
Lead intake
Estimate booking
Project updates
Live transfer
Your crews should be on the roof, not chasing voicemails.
HiBell keeps customer communication moving while estimators are driving, crews are working and the office is handling the jobs already sold.
Estimates and sales
Books inspections, follows up on quotes and qualifies storm, insurance, repair and replacement opportunities.
Project updates
Sends crew arrival, material, permit and installation updates without pulling your project team off the job.
Seasonal outreach
Re-engages older leads, promotes inspection offers and follows up when weather creates new demand.
Review and referral follow-up
Requests reviews after completed work and keeps satisfied customers connected to your business.
Managed for you
We build, deploy, monitor and improve the system with biweekly touch points and active changes.
Illustrative 90-day contractor scenario
What stronger response coverage could look like.
This model shows the possible operational change for a roofing and exterior company with one to two locations and approximately 10 to 18 staff.
Illustrative scenario. Results not guaranteed.
42%of inbound leads qualified
19%of qualified leads booked
73%warm-transfer connection rate
14 hrsweekly staff time redirected
Before and after model
Missed calls30%
→
With managed coverage9%
Response time6 hrs
→
With managed coverage< 5 min
Missed estimates24%
→
With reminders13%
Modeled from a typical managed deployment. Actual results vary by company, season, workflow, lead volume and staff availability.
Built for the busy weeks
Demand changes quickly. Your communication system has to keep up.
A normal Tuesday and the morning after a storm are different operations. HiBell can change routing, questions, hours and handoffs as the season changes.
Storm surge coverageCapture and sort incoming demand when every line is busy.
Insurance lead screeningCollect the loss type, timing and property details before an estimator follows up.
Repair or replacement qualificationRoute the job based on service area, urgency and work your company accepts.
Real-time sales transferConnect qualified, ready-to-book prospects while intent is still high.
Weather and schedule updatesKeep customers informed when crews or appointments move.
Human-first AI
The system is only as good as the team behind it.
Unmanaged AI drifts. Service areas change, pricing rules move and seasonal campaigns expire. HiBell stays involved after launch.
Discovery and workflow mapping
Done-for-you setup and integrations
Real conversation monitoring
Biweekly performance touch points
Routing, script and workflow changes
Ongoing testing and improvement
Fits the systems your team already uses.
Connect customer conversations with your CRM, calendar, phone system and notifications so estimators and office staff receive the details they need.
One managed layer across the customer journey
Inbound and outbound calls, SMS, email triggers, website chat, WhatsApp Business, Facebook and Instagram messages can support one coordinated workflow, with a real-time handoff when a person should take over.
Explore HiBell integrationsQuestions exterior contractors ask
Straight answers before the first lead reaches it.
Can HiBell tell repairs from replacement opportunities?
HiBell can ask the approved qualifying questions, capture the property and job details and route the opportunity based on the services and areas your company accepts.
Can it handle a storm surge?
Yes. HiBell can answer concurrent enquiries, capture each lead and apply different routing for emergencies, qualified estimates and routine follow-up.
Can it book inspections and estimates?
Yes. HiBell can connect an approved calendar workflow, collect the required details, confirm availability and send reminders.
Can a high-value lead reach a real person?
Yes. HiBell can attempt a live transfer based on urgency, job type, service area, staff availability and the rules you approve.
Do we have to configure it ourselves?
No. HiBell is managed end to end. We map the workflow, build it, test it, monitor conversations and make ongoing improvements.
Start with one workflow
Find where good exterior leads are going cold.
We will map the handoffs, show you where HiBell fits and recommend the first workflow worth testing.