HiBell › AI Receptionist Montreal

AI Receptionist in Montreal, French First

HiBell is a managed AI receptionist for Montreal businesses that answers in French first and switches to English when the caller does. It handles calls, website chat, WhatsApp, Facebook and Instagram DMs and SMS, books appointments, and warm transfers callers to your team. If you were looking for a réceptionniste virtuelle, an AI answering service or a virtual receptionist in Montreal, this is a managed version run by our team.

In Montreal, French is the default. Quebec’s Charter of the French language, updated by Bill 96, puts real weight on serving customers in French. A receptionist that opens in English or stumbles through French is not good enough here. HiBell builds your agents in French from the start.

What HiBell answers for Montreal businesses

Each channel has a dedicated agent, and each one works in French and English:

• Inbound calls: answers, books, takes messages and warm transfers to a person in real time.
• Outbound calls: follow-ups, reminders and callbacks to leads who filled in a form.
• Website chat: answers visitors and captures their details.
• WhatsApp Business, Facebook and Instagram DMs: replies to messages so they do not sit unread.
• SMS: confirmations, reminders and AI replies to texts.
• Automations: sends call summaries, updates your CRM or calendar and alerts your team.

For the phone side on its own, see our AI answering service page.

Who uses an AI receptionist in Montreal

Montreal businesses we are set up to help:

• Concessionnaires and dealerships in Laval, the South Shore and Saint-Laurent, with service booking through CDK and Fortellis.
• Dental offices and clinics on the Plateau, in Rosemont and in the West Island.
• Restaurants and cafes in the Plateau, Mile End and Old Montreal that take reservations by phone.
• Law offices and accounting firms downtown.
• Plumbing, heating and cooling and roofing companies across the island and the North Shore.

Size matters less than call volume. We have setups for a small business, a mid-size business and an enterprise with several locations.

How the managed setup works

For Montreal clients, French is the starting language for everything: greetings, scripts, FAQs, booking confirmations and text messages.

1. Learn how you run. We talk with you and your staff about your services, hours, booking rules, and when a Montreal caller should go straight to a person.
2. Build and connect. We build the agents and connect them to your CRM, calendar, CDK through Fortellis for dealers, or one of 250+ tools through automations.
3. Try to break it. Your staff call and message the agents the way real customers do, with interruptions, odd questions and accents, and we fix what goes wrong before launch.
4. Launch and keep tuning. We monitor real calls and messages after go-live and meet with you every two weeks to adjust.

Pricing is all-inclusive minute pricing, one flat rate that never changes. HiBell is ISO/IEC 27001:2022 and ISO 9001:2015 certified; details are on our security page.

English and French

HiBell agents greet callers in French by default, or in the order you choose, and switch to English the moment a caller does. Your knowledge base, booking rules and follow-up messages are written and tested in Quebec French and in English, and our team tries to break both versions before launch. Warm transfers can go to a French-speaking or English-speaking staff member as needed. HiBell does not give legal advice, so check your own obligations under the Charter, but the agent can make French service the norm on every channel. Read more in our guide to English and French AI receptionists.

HiBell in Montreal at a glance

Item	Details
Coverage	Montreal, including downtown, the Plateau, Rosemont, Saint-Laurent and the West Island, plus Laval and the South Shore. Run remotely from Milton, Ontario
Channels	Inbound and outbound calls, website chat, WhatsApp Business, Facebook and Instagram DMs, SMS, automations
Languages	French first, with English when the caller switches
Setup	Fully managed: discovery, build, staff testing before launch, monitoring and biweekly check-ins
Integrations	CRMs, calendars, CDK through Fortellis, 250+ tools via automations, live warm transfer to your team
Pilot	Free 30-day managed pilot, no setup charge, no contract, 250 minutes included

Comparing options? Our roundup of the top AI receptionists in Canada lays out how the main choices differ.

Common questions

Is there an AI receptionist in Montreal that speaks French?

Yes. HiBell serves Montreal businesses with a managed AI receptionist that answers in French first and switches to English when the caller does. It covers calls, chat, WhatsApp, social DMs and SMS. Our team works remotely from Milton, Ontario.

Can it keep my 514 number?

Yes. You keep your 514 or 438 number. Calls route to your HiBell agent and warm transfer to your staff when needed.

Does it speak French?

Yes, and French is the default for Montreal clients. Scripts and messages are built and tested in French, not translated on the fly.

How fast can we start?

Start with the free 30-day managed pilot: no setup charge, no contract, 250 minutes included. Timing depends on the channels and integrations you want first.

Questions before you start? Call 289-401-0023 or email [email protected].

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