Reception and intake
Answer, qualify, book and transfer across phone and messaging channels.
30-day managed pilot
Prove it on real work before you commit.
Pick one customer workflow that creates interruptions, delays or lost opportunities. We build it, connect it, monitor it and improve it for 30 days with no platform fee.
Usage and any required phone or third-party service costs are confirmed before launch.
30 daysEnough time to see real operating conditions
$0 platform feeDuring the approved pilot period
Done for youBuild, testing, connections and launch
Actively managedMonitoring, reporting and changes
Choose the right first job
Start where the interruption is obvious.
The strongest pilots solve a repeatable problem with a clear finish line.
Lead follow-up
Respond quickly, ask the next useful question and route ready opportunities.
Customer updates
Share appointment, service, order or project information without adding office work.
Reactivation
Reconnect older leads and customers with approved offers and next steps.
What happens after yes
Five stages. One accountable team.
01 DiscoveryMap the conversation, business rules, systems, handoffs and measurable result.
02 BuildCreate the knowledge, conversation logic, integrations and notifications.
03 Stress testYour team tries awkward questions, exceptions and handoff scenarios before launch.
04 Live pilotLaunch the approved workflow and monitor real conversations and outcomes.
05 ReviewDecide what worked, what changed and whether the workflow should continue or expand.
What we measure
The pilot should answer business questions, not just technical ones.
A smooth demo is not enough. The workflow has to survive live demand and make the operation easier.
Pilot questions
What businesses want to know first.
What do we have to set up?
HiBell handles discovery, build, testing, integrations, deployment and monitoring. Your team approves the workflow and provides practical feedback.
What does the pilot cost?
The 30-day pilot has no platform fee. Usage, phone or third-party service costs are confirmed before launch.
Can the pilot include more than phone calls?
Yes. A pilot can include calls, web chat, WhatsApp, social messages, SMS, email actions and connected system updates when they are part of the approved workflow.
What happens after 30 days?
We review the results, the issues and the next opportunity. You continue only if the workflow has earned a place in the business.
Bring one workflow
We will help you make the first scope smaller and clearer.
Call with the interruption, delay or missed opportunity you want to remove. We will map the practical pilot around it.