Quote and package intake
Answers questions on ceramic coating, tint and PPF, captures the vehicle and finish the customer wants, and points them to the right tier.
AI booking agent for auto detailing shops
The best jobs go to the shop that answers first.
HiBell is a managed AI receptionist and booking agent for detailing, tint and PPF shops across Canada. It handles calls, web chat, WhatsApp and social messages for detailing, window tint and PPF shops. We quote the package, book the install, follow up on estimates and put high-value jobs straight through to your team.
Lead intake
Estimate booking
Project updates
Live transfer
Your installers should be on the car, not in the DMs.
A lot of this work starts as an Instagram message or a quick text. HiBell answers fast, captures the vehicle and the package, and books the bay while the customer is still deciding.
Booking and deposits
Books install dates around bay and cure time, confirms drop-offs and flags jobs that need a deposit to your team.
Prep and status updates
Sends install and pickup-ready updates so customers are not calling to check on progress.
Seasonal and add-on outreach
Promotes seasonal offers, maintenance washes and coating top-ups, and brings back older quotes.
Review and referral follow-up
Asks for a review and before-and-after permission after delivery and keeps enthusiasts connected to your shop.
Managed for you
We build, deploy, monitor and improve the system with biweekly touch points and active changes.
Built for the busy season
Demand spikes with the weather and the new-car drop.
A rainy week and the first sunny weekend are different operations. HiBell can change routing, questions, hours and handoffs as demand shifts.
Social DM coverageAnswer Instagram and Facebook enquiries where most of this work begins.
Package qualificationRoute ceramic, tint and PPF enquiries by vehicle, finish and budget.
Deposit and high-value routingFlag full wraps and multi-service jobs to your team while intent is high.
New-car and dealer referralsCapture fresh deliveries that need protection quickly.
Schedule and cure-time updatesKeep customers informed when timing shifts.
Human-first AI
The system is only as good as the team behind it.
Unmanaged AI drifts. Service areas change, pricing rules move and seasonal campaigns expire. HiBell stays involved after launch.
Discovery and workflow mapping
Done-for-you setup and integrations
Real conversation monitoring
Biweekly performance touch points
Routing, script and workflow changes
Ongoing testing and improvement
Fits the systems your team already uses.
Connect customer conversations with your CRM, calendar, phone system and notifications so your team gets the details they need.
One managed layer across the customer journey
Inbound and outbound calls, SMS, email triggers, website chat, WhatsApp Business, Facebook and Instagram messages can support one coordinated workflow, with a real-time handoff when a person should take over.
Explore HiBell integrationsQuestions detail and tint shops ask
Straight answers before the first enquiry reaches it.
Most of my leads come through Instagram DMs. Can it handle that?
Yes. HiBell can answer Facebook and Instagram messages alongside calls and web chat, capture the vehicle and package, and route serious jobs to you.
Will it quote the wrong price?
It works from the packages and rules you set, points customers to the right tier and flags anything unusual or high-value to your team rather than guessing.
Does it replace my front desk?
No. It handles the repetitive enquiries and captures the details so your team focuses on installs and the jobs already booked.
Can it hold a deposit or booking?
It books the install and flags deposit-required jobs to your team, with the vehicle and package details already captured.
Do we have to launch every channel at once?
No. Most shops start with the channel where enquiries are slipping, usually social or calls, then expand.
Start with one workflow
Find where good enquiries are going cold.
We will map the handoffs, show you where HiBell fits and recommend the first workflow worth testing.