Industries

AI voice agents built for
your industry

Every business answers calls differently. HiBell ships with pre-built templates, integrations, and call scripts tuned for how your specific industry works. Go live in minutes.

9Industries supported
4M+Calls handled monthly
68%Fewer missed calls
300+Native integrations
🏥 Healthcare

Phone calls that keep
your clinic running

Front-desk staff spend up to 60% of their day on the phone. HiBell handles appointment scheduling, reminder calls, refill intake, and post-visit follow-ups automatically, with instant escalation when it matters.

40%Fewer no-shows on average
3xMore calls handled, same staff
$28kAverage annual savings per clinic
24/7Always on, even holidays
Step 01
Connect scheduling
Link your calendar or scheduling tool so the agent can book in real time.
Step 02
Use the clinic template
Start from a ready script and adjust escalation rules and hours.
Step 03
Monitor outcomes
Review logs and summaries to confirm accuracy and improve flows.
Use cases
📅
Appointment scheduling
Book, reschedule, cancel 24/7.
🔔
Reminder calls
Automate confirmations & reminders.
💊
Refill intake
Collect refill requests and route them.
📋
Post-visit follow-ups
Check-ins and escalation flags.
🧾
Insurance details
Capture coverage info ahead of visits.

We used to lose two hours every morning clearing the overnight voicemail queue. With HiBell, patients can book, confirm, and reschedule at midnight if they want. Our front desk starts the day with a clean schedule and zero backlog.

SL
Dr. Sarah Lim
Practice Director
Works with your existing tools
Google Calendar Epic Athenahealth HubSpot Twilio Slack
🛍️ E-commerce

Support every order
at any volume

Customers call about order status, returns, and delivery issues. HiBell answers those calls, pulls the right info from your systems, and escalates edge cases to your team.

73%Calls resolved without an agent
2.4xFaster call resolution
18%Higher post-purchase review rate
9%Cart recovery via voice
Step 01
Connect your store
Link Shopify/WooCommerce or your order system.
Step 02
Forward support calls
Route inbound support to HiBell for immediate handling.
Step 03
Sync outcomes
Push call summaries into your helpdesk/CRM.
Use cases
📦
Order status
Live updates pulled from your store.
↩️
Returns
Policy guidance + request intake.
🚚
Delivery issues
Missing/damaged delivery reports.
💬
Post-purchase follow-up
Review and support check-ins.
🛒
Abandoned cart calls
Outbound recovery for high-intent leads.

Black Friday used to mean all hands on deck. This year we handled 3x the call volume with the same team because HiBell answered the repeat questions automatically. We only touched the calls that needed us.

MK
Marcus Kwon
Head of CX
Works with your existing tools
Shopify WooCommerce Zendesk Klaviyo Stripe
🎧 Call Center

Handle peak volume
without peak costs

HiBell acts as a scalable first layer: it resolves repeatable calls and escalates complex situations to live agents. Wait times drop and your team spends less time on routine questions.

62%Lower average wait time
55%Lower cost per resolved call
4.7★Average post-call CSAT
29+Languages supported
Step 01
Map top call types
Pick the top 5–10 call reasons to automate first.
Step 02
Connect telephony
Works with Twilio and SIP-style setups.
Step 03
Track containment
Measure resolution vs escalations and adjust flows.
Use cases
📞
Inbound triage
Route calls by intent before agents.
📊
Outbound dialing
Campaign calls with compliant handoff.
🗓️
Callback scheduling
Replace holds with scheduled callbacks.
📝
After-call summaries
Push outcomes into systems automatically.
🌐
Multilingual support
Serve callers in their language.

We onboarded HiBell in an afternoon. Within a week it was handling over half of our inbound volume. Agents stopped drowning in repetitive calls.

TR
Tanya Reeves
VP Operations
Works with your existing tools
Twilio Salesforce Zendesk RingCentral Vonage Slack
🏠 Real Estate

Never miss a lead
after hours

When nobody picks up, buyers and tenants call the next agent. HiBell answers, qualifies, and books showings so leads don't disappear into voicemail.

91%After-hours leads reached fast
3.2xMore qualified leads monthly
78%Fewer missed inbound calls
11 minInquiry to booked showing
Step 01
Import listings
Connect a feed or upload a property list.
Step 02
Link CRM + calendar
Leads and bookings land where your team works.
Step 03
Notify instantly
Get summaries by email/Slack for qualified leads.
Use cases
🏡
Showing bookings
Book showings automatically.
🔍
Lead qualification
Ask pre-qualifying questions.
📬
Inquiry follow-ups
Rapid callbacks on new leads.
🤝
Offer updates
Status updates without phone tag.
🔑
Maintenance intake
Route tenant requests to the right team.

Two deals last quarter came in after 9pm. Before HiBell those were missed calls. Now it qualifies and books them straight into my calendar.

JP
James Parrish
Broker
Works with your existing tools
HubSpot Google Calendar Follow Up Boss kvCORE Slack
🔧 Home Services

Book more jobs,
dispatch smarter

Techs are in the field, not on the phone. HiBell answers calls, captures job details, books windows, and routes urgent requests to the right person.

31%More jobs booked monthly
22%Fewer no-shows/cancels
100%Coverage while on-site
4.6★Average review uplift
Step 01
Connect job system
Sync availability via your scheduling tool.
Step 02
Forward your line
Route calls to HiBell during peak hours.
Step 03
Review work orders
Structured intake, ready for dispatch.
Use cases
🛠️
Job booking
Schedule the next available tech.
Reminders
Reduce missed appointments.
💵
Estimate follow-ups
Convert more quotes to jobs.
🚨
Emergency intake
Escalate urgent calls fast.
Review requests
Automated post-job follow-up.

Before HiBell, we lost calls every time the team was on a job. Last month it added multiple jobs we would have missed outright.

DH
Derek Hollis
Owner
Works with your existing tools
ServiceTitan Jobber Housecall Pro Google Calendar Stripe
🍽️ Restaurant

Take every reservation,
fill every table

During rush hours, phones get ignored. HiBell handles reservations, hours/location questions, and common FAQs so customers don't hit voicemail.

100%Calls answered during service
19%More seated covers weekly
2.3xMore reviews within 90 days
ZeroCalls to voicemail in service
Step 01
Connect reservations
Link OpenTable/Resy or your booking flow.
Step 02
Load FAQs
Hours, address, parking, menu basics.
Step 03
Define escalation
Decide when to forward to a host.
Use cases
🍴
Reservations
Book/modify/cancel 24/7.
🎂
Private events
Capture event details and route.
🕐
Hours & location
Instant answers every time.
📱
Phone order intake
Capture pickup details and timing.
Review follow-up
Ask for a review after visits.

Friday nights used to mean lost reservations because hosts were too busy to answer. Now HiBell takes every call and bookings are consistent.

AM
Adriana Morales
GM
Works with your existing tools
OpenTable Resy Toast Square Google Calendar
🚗 Car Dealership

More test drives,
more closed deals

HiBell answers inventory and service calls when the BDC is busy or closed, captures lead details, and books appointments instead of sending customers to voicemail.

47%More test drives booked
88%Weekend calls covered
35%Better service utilization
6 minCall to booked appointment
Step 01
Sync inventory
Connect your inventory feed or CRM data.
Step 02
Sales + service flows
Separate paths for each department.
Step 03
Track lead quality
Outcomes by source and intent.
Use cases
🚘
Sales booking
Book test drives automatically.
🔍
Inventory questions
Answer availability/pricing basics.
🔧
Service scheduling
Book service appointments.
📢
Recall outreach
Proactive calls to schedule visits.
💰
Trade-in intake
Capture details before arrival.

Saturday afternoons used to be chaos. Now HiBell handles the first layer, books the test drives, and our advisors walk into Monday with a full appointment sheet.

GS
Greg Santoro
GM
Works with your existing tools
CDK Reynolds & Reynolds VinSolutions Salesforce Twilio
💳 Debt Collection

Compliant outreach,
at scale

HiBell supports high-volume outbound outreach with consistent disclosures, opt-out handling, and routing for disputes. Complex conversations can be escalated to live collectors.

4xMore accounts per agent hour
100%Disclosure consistency
38%Higher arrangement rate
ZeroMissed opt-out processing
Step 01
Upload accounts
Import lists via CSV or integration.
Step 02
Use compliant scripts
Standardized prompts and disclosures.
Step 03
Escalate disputes
Route to live agents when needed.
Use cases
📞
First-party outreach
Reminders + payment options.
🤝
Arrangement intake
Capture plan details reliably.
Right-party checks
Verify before disclosures.
🚫
Opt-outs
Record and suppress numbers.
📈
Promise-to-pay follow-ups
Automate broken promise calls.

What changed was consistency. Every call follows the same disclosure rules, logs outcomes, and handles opt-outs cleanly. Compliance became easier to manage.

NW
Nicole Warren
Compliance Director
Works with your existing tools
CUBS Collect! Twilio Stripe Slack
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250+

HiBell Native Integrations