GoTo AI Receptionist Pricing: What Is Published and What Is Not
GoTo AI Receptionist pricing is not published. Here is what GoTo has said about how it is billed, what it requires, and the questions to ask before a sales call.
Zoom AI Receptionist Pricing: Virtual Agent and Zoom Phone Costs
Zoom sells its AI receptionist two ways, and the two are priced differently. One works with whatever phone system you already have. The other sits on top of Zoom Phone. Which one is cheaper depends on how many minutes you use and whether you are already a Zoom Phone customer.
These figures are from Zoom’s own pricing and product pages, checked in October 2026.
Route one: Receptionist with any phone
This is part of Zoom Virtual Agent and does not need Zoom Phone.
- Price: $29.99 a month, billed monthly. On annual billing it works out to about $25 a month.
- Included: 100 voice minutes.
- Extra minutes: available as add-ons, but Zoom does not publish the price.
Source: Zoom Virtual Agent pricing.
Route two: AI receptionist on Zoom Phone
- Price: starting at $0.25 a minute, billed annually, plus the cost of Zoom Phone.
- Zoom Phone itself: the US and Canada Unlimited plan is listed at $18 per user a month billed monthly, or $16 on annual billing.
Sources: Zoom Phone AI receptionist and Zoom Phone pricing.
The math at 400 minutes
On Zoom Phone, 400 minutes at $0.25 is $100 a month, plus your seats.
On the standalone plan, 400 minutes is the $29.99 base plus 300 extra minutes at a rate Zoom does not publish. So the standalone route has the lower entry price, and the Zoom Phone route has the clearer cost once you are past 100 minutes.
Before you pick a route: ask Zoom for the add-on minute price on the standalone plan, and whether the $0.25 rate on Zoom Phone carries a minimum commitment.
Who sets it up
Both routes are self-serve. Zoom describes a no-code setup wizard, which is quick, and also means your team owns the updates when hours, services or answers change.
What it handles
The receptionist answers calls and can send texts, such as reminders and links. Web chat, WhatsApp and social messaging are listed on a separate, higher Virtual Agent tier, and that tier is priced by contacting sales.
How HiBell is different
HiBell is a managed service: our team builds the agent with you, connects it to your calendar and systems, reviews real conversations and keeps improving it. Calls, web chat, WhatsApp, Facebook, Instagram and SMS are all part of the same service, so you are not moving to a higher tier to add a channel.
You start with a free 30-day managed pilot, and usage and any phone or third-party costs are confirmed with you before launch. For a wider comparison, see what an AI receptionist costs and our top 5 AI receptionists.
Common questions
How much does the Zoom AI receptionist cost?
Zoom lists its standalone receptionist at $29.99 a month for 100 voice minutes, or about $25 a month on annual billing. On Zoom Phone it starts at $0.25 a minute plus the cost of Zoom Phone.
Do I need Zoom Phone to use the Zoom AI receptionist?
No. The Receptionist with Any Phone plan in Zoom Virtual Agent connects directly and does not require Zoom Phone.
Does the Zoom AI receptionist handle web chat and WhatsApp?
Not on the receptionist plan. Web chat, SMS, WhatsApp and social are listed on a higher Zoom Virtual Agent tier that is priced by contacting sales.
See HiBell on your own calls with a free 30-day managed pilot.
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