HiBell › AI Receptionist Vancouver
HiBell is a managed AI receptionist for Vancouver businesses. It answers phone calls, website chat, WhatsApp, Facebook and Instagram messages and SMS, books appointments, and warm transfers callers to your staff in real time. It is an AI answering service and virtual receptionist in one, built and monitored by our team.
We are based in Ontario, three hours ahead, and that works in your favour. The agents answer on Pacific time, around the clock, and our team works with you remotely. Vancouver businesses, from downtown and Yaletown offices to clinics in Kitsilano and trades in East Van, get the same managed setup our Ontario clients do.
Each channel has its own dedicated agent:
For the phone side on its own, see our AI answering service page.
Vancouver businesses that tend to get the most from it:
Vancouver customers message as often as they call, so many clients here start with website chat, Instagram DMs and SMS alongside the phone line. Every conversation, on any channel, is summarised and sent to your team.
Size matters less than call volume. We have setups for a small business, a mid-size business and an enterprise with several locations.
Working across time zones is simple. We book meetings in your hours, and the agent follows your local schedule, holidays and routing.
Pricing is all-inclusive minute pricing, one flat rate that never changes. HiBell is ISO/IEC 27001:2022 and ISO 9001:2015 certified; details are on our security page.
HiBell agents speak English and French and switch when the caller does. That helps if you have French-speaking customers or clients in Quebec. Our bilingual receptionist guide has the details.
| Item | Details |
|---|---|
| Coverage | Vancouver, including downtown, Yaletown, Kitsilano, Mount Pleasant and East Van, plus nearby Burnaby and Richmond. Run remotely from Milton, Ontario |
| Channels | Inbound and outbound calls, website chat, WhatsApp Business, Facebook and Instagram DMs, SMS, automations |
| Languages | English and French, with switching mid-conversation |
| Setup | Fully managed: discovery, build, staff testing before launch, monitoring and biweekly check-ins |
| Integrations | CRMs, calendars, CDK through Fortellis, 250+ tools via automations, live warm transfer to your team |
| Pilot | Free 30-day managed pilot, no setup charge, no contract, 250 minutes included |
Comparing options? Our roundup of the top AI receptionists in Canada lays out how the main choices differ.
Try HiBell with your own Vancouver calls for 30 days, managed by our team, with no contract.
Yes. HiBell serves Vancouver with a managed AI receptionist for calls, chat, WhatsApp, Facebook and Instagram DMs and SMS. Our team works remotely from Ontario and the agents run on your Pacific time schedule.
Yes. You keep your 604, 778 or 236 number. Calls route to your HiBell agent and warm transfer to your staff when needed.
Yes. Agents are bilingual in English and French.
Start with the free 30-day managed pilot: no setup charge, no contract, 250 minutes included. Go-live timing depends on how many channels and integrations you want first.
Questions before you start? Call 289-401-0023 or email [email protected].
Toronto · Mississauga · Brampton · Oakville · Milton · Hamilton · Vaughan · Markham · Burlington · Kitchener-Waterloo · London, ON · Ottawa · Montreal · Vancouver · Calgary · Edmonton · Winnipeg
New York · Los Angeles · Chicago · Dallas · Atlanta · Boston · Miami · Seattle · Detroit · Buffalo
Insights
Pricing breakdowns, comparisons and buyer guides.
Read all articles