The real cost.
Nothing hidden.
Competitors advertise rates as low as $0.07 or $0.12 per minute — but that's just the starting number before you add the LLM, transcription, telephony, TTS platform, call recording, and parallel calling. Stack those up and a "$0.07 call" becomes something far less predictable. We got tired of the math too. Every HiBell plan includes all of it at one flat per-minute rate — so your cost per call is consistent, your ROI is measurable, and there are no invoices that require a spreadsheet to understand.
That $0.07/min rate? It's just the base.
Most providers charge separately for each component of a real call. By the time you're actually running calls with the features needed to handle them properly, the cost is nowhere near what was advertised. Every call is different — some use more LLM tokens, some need longer transcription — which makes forecasting your monthly bill nearly impossible.
Starter
Replace a receptionist, capture every lead. All the infrastructure included — TTS, STT, LLM, and telephony at one flat rate.
- ✓Web widget, flow builder & AI prompt editor
- ✓Calendar integrations & appointment scheduling
- ✓Secondary languages
- ✓Custom dashboards & automation platform
- ✓Voice credits — buy any amount, anytime
Starter Plus
The step up from Starter without jumping to Pro. Unlocks call recording, transcripts, and CRM integrations at a lower per-minute rate.
- ✓Everything in Starter
- ✓Call recording & transcripts
- ✓CRM integrations (HubSpot, Salesforce, Zapier)
Pro
Sales, support, and appointment flows running at scale. Full platform, better rate, more headroom to grow.
- ✓Everything in Starter Plus
- ✓Voice credits — buy any amount, anytime
- ✓Full automation platform — 300+ integrations
Scale
Hundreds of calls and automations every week. Robust parallel capacity, sentiment analysis, advanced reporting, and priority support.
- ✓Everything in Pro
- ✓Priority support
- ✓Sentiment analysis & advanced reporting
Elite
The lowest per-minute rate, 100 of everything, API access, a dedicated account manager, and a real SLA. Built for operations that can't afford surprises.
- ✓Everything in Scale
- ✓Custom onboarding & dedicated account manager
- ✓SLA & uptime guarantee
- ✓API access
Everything on the platform. All in.
No feature tiers hidden behind add-on walls. Every plan ships with the full platform — inbound, outbound, omnichannel, automation. The only variable is your scale.
Core
- ✓AI voice assistants
- ✓Multi-lingual support
- ✓Outbound campaigns
- ✓Voice cloning
- ✓Multi-user access
- ✓AI prompt editor
- ✓Flow builder (no-code)
Calls & Voice
- ✓Inbound & outbound calls
- ✓ElevenLabs TTS — included per minute
- ✓LLM & speech-to-speech — included per minute
- ✓Transcription — included per minute
- ✓Parallel calling
- ✓Live transfer to a human agent
- ✓Call recording & transcripts Starter Plus+
Phone & Messaging
- ✓Use your own mobile numbers
- ✓Dedicated phone numbers (rental applies)
- ✓SIP trunk integration
- ✓Custom country provisioning
- ✓SMS
- ✓AI Chat & WhatsApp messaging
Platform & Automation
- ✓No-code automation — 300+ integrations
- ✓Mid-call tools
- ✓Knowledge base (website + documents)
- ✓Embeddable web widget
- ✓Real-time appointment scheduling
- ✓Post-call data extraction
- ✓Calendar integrations
- ✓Custom dashboards
- ✓CRM integrations (HubSpot, Salesforce, Zapier) Starter Plus+
Support & Service
- ✓Email & live chat support
- ✓Early access to new features
- ✓Priority support Scale+
- ✓Custom onboarding Elite
- ✓Dedicated account manager Elite
- ✓SLA & uptime guarantee Elite
- ✓API access Elite
Credits & Add-ons
- ✓Voice credits — buy any amount, anytime
- ✓Unused credits carry forward
- ✓AI Chat — $0.03 / message
- ✓WhatsApp — $0.014 / message
- ✓SMS — $0.02 / message
- ✓100 messaging credits = $1.00
Messaging credits — available on all plans
AI Chat, WhatsApp, and SMS available as optional add-ons. Credits can be purchased anytime or converted from voice minutes through your dashboard. 100 credits = $1.00.
Plugs into everything
your team already uses
HiBell connects to your CRM, calendar, helpdesk, scheduling, telephony, and payment tools out of the box. No custom dev, no middleware, no surprises.
HubSpot
Salesforce
Shopify
Google Calendar
Twilio
Slack
Zendesk
Stripe
WooCommerce
Klaviyo
SendGrid
Square
HubSpot
Salesforce
Shopify
Google Calendar
Twilio
Slack
Zendesk
Stripe
WooCommerce
Klaviyo
SendGrid
Square