Starter
Focused first workflow- 5 assistants and parallel calls
- 5,000 platform runs
- $0.40 per extra voice minute
- Managed setup and support
Managed AI pricing
You are paying for the system and the people who keep it useful.
Software is only part of the cost. Every HiBell plan includes the team that maps the workflow, builds it, tests it, connects it and keeps improving it after launch.
One accountable teamNo internal AI department required
Inbound and outboundCalls, follow-up and routing
Voice and messagingPhone, web chat, WhatsApp and social
Managed after launchMonitoring, changes and improvements
Choose capacity, not complexity
The service stays managed. The scale changes.
Prices below are monthly in USD. Annual options and exact usage charges are confirmed before launch.
$249USD per month
Starter Plus
More workflows and reporting- 15 assistants and parallel calls
- 15,000 platform runs
- $0.38 per extra voice minute
- Recording, transcripts and CRM connections
Pro
Growing customer operations- 25 assistants and parallel calls
- 50,000 platform runs
- $0.35 per extra voice minute
- More room for voice and messaging workflows
Scale
High-volume operations- 50 assistants and parallel calls
- 75,000 platform runs
- $0.30 per extra voice minute
- Priority support and advanced reporting
Elite
Complex and enterprise operations- 100 assistants and parallel calls
- 100,000 platform runs
- $0.24 per extra voice minute
- Dedicated support, API access and SLA options
Plan capacity and usage rates are based on current published HiBell pricing. Taxes, phone numbers, carrier costs and third-party services may apply where required.
The part most pricing pages hide
What the HiBell team continues to do.
The monthly relationship is not a login and a support inbox.
Watch live performance
Review conversations, failures, handoffs and outcomes.
Change the workflow
Update answers, routing, integrations and business rules.
Meet biweekly
Use real operating feedback to decide what changes next.
Expand carefully
Add channels and workflows after the first one is stable.
Start smaller than the problem
One useful workflow is enough for the first decision.
The managed pilot lets you judge the agent, the integrations and the support team on real work before expanding.
Pricing questions
Know what is included before you start.
Is managed service included in every plan?
Yes. Strategy, build, testing, launch support, active monitoring, biweekly touch points and ongoing workflow improvements are part of the HiBell relationship.
Are phone and messaging costs included?
Plan pricing covers platform capacity. Usage rates and any third-party number or messaging charges are confirmed for the selected plan and channels.
Can we start with one workflow?
Yes. Most teams start with one high-impact workflow and expand after it is working reliably.
Do we have to replace our current systems?
No. HiBell is designed to connect with the CRM, calendar, phone and operating tools your team already uses.