Need help or want a setup review? Message us
This page is mainly here to make it easy to reach us. We’re based in Toronto and support customers across Canada and the U.S. If you already have an account, login to manage billing and configuration inside the portal.
Contact support
Send us a note and we’ll get back to you. If you’re already using HiBell, include your tenant name or the email tied to your account.
Toronto-based support
Fast contact options, plus the quick links most people need.
- Phone +1 942 401 0309
- Email support@hibell.ai
- Location Toronto, Ontario
Quick answers
Where do I change my plan or add minutes? (Portal)
Inside the portal. Login and go to billing/plan settings to update your plan, payment method, and usage options.
Can you help set up my first flow? (Yes)
Yes. Send your industry + what calls you want automated (inbound, outbound, or both), and we’ll suggest a clean first workflow.
Do you support U.S. and Canada phone numbers? (Yes)
Yes. If you need a specific area code, include it in your message and we’ll guide you on availability.
I’m getting weird call behaviour. What info helps? (Logs)
Send the approximate time of the call, the phone number used, and what you expected vs what happened. If you have a call ID, include it.