Lead and estimate intake
Answers service and pricing questions, captures the property size and scope, and books the estimate.
AI receptionist for landscaping and lawn care
The crew is on site. The phone still needs answering.
HiBell is a managed AI receptionist for landscaping and lawn care businesses across Canada. It handles calls, web chat, WhatsApp and social messages for landscaping, lawn care and outdoor living companies. We qualify the property, book the estimate, follow up on quotes and keep customers updated.
Lead intake
Estimate booking
Project updates
Live transfer
Your crews should be on the lawn, not chasing voicemails.
HiBell keeps customer communication moving while crews are on site, estimators are driving and the office is scheduling the next job.
Design and install qualification
Sorts one-time projects, installs and recurring maintenance and routes them the right way.
Recurring service scheduling
Books mowing, cleanups and maintenance visits and confirms recurring appointments.
Seasonal outreach
Promotes spring cleanups, fall prep and snow removal, and follows up when weather creates demand.
Review and referral follow-up
Asks for a review after the work and keeps happy customers connected to your business.
Managed for you
We build, deploy, monitor and improve the system with biweekly touch points and active changes.
Built for the season
Spring rush and a rainy week are different operations.
HiBell can change routing, questions, hours and handoffs as the season and weather shift.
Seasonal overflowCapture and sort the spring and fall rush when every line is busy.
Estimate qualificationCollect the property, scope and budget before an estimator follows up.
Recurring vs one-time routingRoute maintenance contracts and one-off projects the right way.
Weather-driven demandHandle snow, storm cleanup and irrigation calls when weather spikes demand.
Visit and schedule updatesKeep customers informed when crews or weather move the schedule.
Human-first AI
The system is only as good as the team behind it.
Unmanaged AI drifts. Service areas change, pricing rules move and seasonal campaigns expire. HiBell stays involved after launch.
Discovery and workflow mapping
Done-for-you setup and integrations
Real conversation monitoring
Biweekly performance touch points
Routing, script and workflow changes
Ongoing testing and improvement
Fits the systems your team already uses.
Connect customer conversations with your CRM, scheduling, phone system and notifications so your crews and office get the details they need.
One managed layer across the customer journey
Inbound and outbound calls, SMS, email triggers, website chat, WhatsApp Business, Facebook and Instagram messages can support one coordinated workflow, with a real-time handoff when a person should take over.
Explore HiBell integrationsQuestions landscapers ask
Straight answers before the first call reaches it.
Can it handle both one-time projects and recurring maintenance?
Yes. HiBell can qualify the job, sort one-time installs from recurring maintenance and route each the way you set.
Can it book estimates and site visits?
Yes. HiBell can connect an approved calendar workflow, collect the property details, confirm availability and send reminders.
Can it handle the spring rush?
Yes. HiBell can answer concurrent calls, capture each lead and apply different routing for estimates, recurring service and urgent weather work.
Can a serious lead reach a real person?
Yes. HiBell can attempt a live transfer based on job type, service area and the rules you approve.
Do we have to set it up ourselves?
No. HiBell is managed end to end. We map the workflow, build it, test it, monitor conversations and keep improving it.
Start with one workflow
Find where good outdoor leads are going cold.
We will map the handoffs, show you where HiBell fits and recommend the first workflow worth testing.